There are three main ways to feedback about your experience of our GP Surgery and the service we provide.
Friends and Family Test
This is an important feedback tool for people who use NHS services to feedback on their experience. This helps us understand what is working well, what can be improved, and how.
Feedback and Compliments
Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately.
Further written information is available in our complaints procedure.