Front Street Surgery Tel: 01904 794141

Changes to repeat prescriptions

Vale of York will be putting a new system in place, This change means that pharmacies will no longer be able to order medicines on your behalf.

From this date you will need to order your repeat prescription directly from your GP practice.

As a patient, you (or your carer, nominated family member or friend) should order your repeat prescription from the GP practice directly, close to the time you need your medication (7-10 days before the new medication is needed).

If you wish to still use your pharmacies collection or delivery service you may need to inform them that your order has been placed (Please check with your nominated pharmacy).

How can I order my repeat medicines?

The best way to order your repeat medicines would be to do it by enabling online access to your GP directly or via the NHS App for your smartphone or tablet. Please remember to only order the medicines you need a supply of.

Other methods of ordering your prescription include:

    • By delivering the repeat prescription box within your GP surgery
    • By posting your repeat prescription directly to the GP
    • By email:

Please allow 72 hours (3 full working days) for prescriptions to be processed, remembering to take weekends and bank holidays into account.

For more information on this change please either:

Speak to your GP practice directly, or

Visit the Vale of York CCG website:

Unfortunately, due to medico-legal reasons we are unable to accept telephone requests for prescriptions.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Please allow 72 hours (3 working days) excluding weekends and Bank Holidays, for your request to be processed. Any problems, please telephone the surgery.
Patients on repeat medication will be asked to see a clinician annually to review these regular medications and notification of this should appear on your repeat slip
If you have tablets or medicines that you no longer require or which have reached their expiry date, please return them to a pharmacy, not the surgery.