Front Street Surgery Tel: 01904 794141

Appointments

Front Street SurgeryAppointments

We run all our surgeries at Front Street by an appointment only system. Appointments can be booked by telephone or in person. We try to make sure you see the doctor of your choice but if they are not available we may offer you an appointment with  another doctor.

Routine GP appointments are booked at 10 minute intervals.

A few appointments are kept open in each surgery for illnesses that require immediate attention.  Patients requesting urgent appointments at busy times may be asked a few details about their condition by the receptionist to allow the GP to evaluate the urgency of the request.

When you phone the surgery, please be prepared to answer a few questions from the reception staff, so that we can make sure the most appropriate member of the team helps you.

Online Appointments

Please ask reception to register you for online services and issue you with your logon details.

Please bring in proof of identity, eg driving licence, passport, or utility bill less than 3 months old.

Branch Surgery

Our reception opening hours at Copmanthorpe are:-

08:30 - 12:00 Monday, Tuesday, Wednesday, Thursday and Friday

Surgery times are:-

Monday, Tuesday, Wednesday, Thursday and Friday 9:00-11:00 by appointment

Afternoons - CLOSED

Nurse Clinics - Tuesday, Wednesday, Thursday and Friday mornings.

Copmanthorpe patients are, as always, very welcome to make an appointment at Front Street Surgery.

Please telephone Front Street on 01904 794141 if Copmanthorpe is closed.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30. You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls You can also be visited at home by a Community Nurse if you are referred by your GP. You should also be visited at home by a Health Visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
We are a training practice and you may be offered an appointment with a GP Registrar. These doctors are fully qualified and will have had experience in several hospital specialities. They are completing their specialist training as a GP. Dr Green is a GP trainer. Dr Jacqui Rawcliffe, Dr James Green and Dr Elizabeth Nellist are Hull York Medical School tutors and teach medical students in the practice. Sometimes you may be asked to see the doctor or nurse with a student present. You will always be asked beforehand if this is acceptable and you may ask for the student to withdraw if you prefer to have your consultation in private.
Been Off Work?

 

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)